WE APPRECIATE YOUR FEEDBACK
Federation Clinic encourages patients to provide feedback and suggestions about any areas of our practice or service delivery that we could improve. A few recent improvements made as a result of patient feedback include a baby change mat in the public bathroom, and a new Federation Clinic sign has recently been constructed and erected at the front of the practice to assist patients and visitors to more easily find the Practice when driving along the street. This sign also provides a list of our doctors and our contact information for during and after hours.
Patients are reminded that our contact details are also available via our website www.federationclinic.com.au and that our after-hours nightly telephone message provides details on how to contact the after-hours doctor should urgent after-hours medical assistance be required. IN AN EMERGENCY PLEASE CALL ‘000’.
Flu vaccinations are usually available from late March or early April each year, depending upon the availability of the annual national vaccine stocks. It is recommended that most people have an annual flu vaccination as the strains of flu are often changing and annual vaccines are targeted to the most common occurring strains.
Eligibility for a government-funded flu vaccination
The flu vaccine is free under the National Immunisation Program for people aged 65 years or over, ATSI people under 5 years of age or 15 years of age, pregnant women, and people with an eligible chronic disease (such as asthma or diabetes) that can lead to complications from influenza. For further information please speak to our reception team.
MAKE AN APPOINTMENT
In an emergency please call '000'.
Every effort is made to keep appointments running to time, however, due to the unpredictable nature of our work this is not always possible. Patients are encouraged to contact us prior to an appointment to check that the schedule is running to time.
Please give thought to the amount of time your appointment may require. If there are multiple or complex issues that need discussion, please let reception know when booking your appointment so that sufficient time can be allocated with the doctor.